Services

Hosted Desktop

Hosted desktop technology is an innovative new method for delivering desktops to end users. Part of the ‘cloud computing’ concept, a hosted desktop looks and acts exactly like a traditional PC but, instead of residing locally, all software and data are housed in state-of-the-art datacentres. Hosted desktops offer numerous advantages in terms of cost savings, security, resilience, flexibility and reduced management.

The Hosted Desktop is the only solution that enables desktops to be delivered as an outsourced, subscription service. It lets enterprises quickly realize the full potential of virtual desktop infrastructure environments—dramatically reduced deployment complexity; improved management, security and compliance; and customizable end-user experiences—without the capital expense and complicated systems integration of building and deploying a customized internal solution.

Traditional corporate desktops are difficult and expensive for IT staff to manage. Securing and supporting them consume significant IT resources. And, in our increasingly global and mobile world, it is extremely challenging to scale desktop environments in a manageable way. By moving from physical to virtual desktops — essentially, centralizing desktops into virtual machines that run on datacentre servers — enterprises hope to mitigate these challenges.

Benefits

• Provide desktop and application access from anywhere
• Improved security of desktop data and applications
• Improve compliance management
• Increase desktop reliability, availability, serviceability
• Windows 7 will require touching every desktop.
• Improve management and support.
• Reduce Operating Cost – efficient use of resources, environmental cost, reduces maintenance &
• support costs.
• Right-sizing CapEx – Cost reduction/Avoidance.
• Improve security
• User data backed up
• Extend desktop hardware lifespan
• Profile Users – Still enable users to work the way they want to work – e.g. Task Worker, Mobile User & Power User.
• Addresses desktop management uses such as – Asset discovery & Management, provisioning, updates including patch management, configuration management, problem ID/resolution, drift management and complexity.
• Dramatically reduced desktop TCO: Enterprises reduce capital expenditures and shift computing costs from fixed to variable, since they no longer own or maintain the physical assets needed. Desktopcosts are reduced by 25-35% per desktop per year due to reduced MACD and helpdesk labour, and low-cost client devices that have longer lifecycles and require less power. Datacentre costs are also minimized because there is no need for hardware, rack space, floor space, power or cooling to support a virtual desktop infrastructure.
• Improved manageability and flexibility: Because enterprises do not build the virtual desktop infrastructures themselves, they can quickly deploy and scale virtual desktop environments, even to remote locations. IT can deliver best-fit desktops, providing the most efficient desktops tailored to specific user needs. The solution also makes it easy for enterprises to handle many critical projects that, until now, have consumed tremendous time and resources: creating hoteling environments for end-users, transitioning end-users to employee-owned PC models, rapidly deploying desktops in new offices, and initiating effective desktop disaster recovery plans.
• Enhanced security and compliance: virtual desktop secures access to physical desktop assets and data by virtualizing those resources and centralizing them in the datacentre. In addition, increased visibility into license usage helps enterprise IT easily and accurately renew enterprise license agreements.
• Improved end-user productivity: IT improves service-level agreements with end-users, providing employees with reliable, always-instant-on desktops that they can access from anywhere, anytime – without burdening the helpdesk.
• Reduced environmental impact: Enterprises minimize the impact their IT infrastructures have on the environment. Traditional PCs can be repurposed and used for longer periods of time or replaced with thin clients that require almost no support and which consume much less power. In addition, because the physical resources needed to support the solution reside at the service provider, enterprises don’t have heavy requirements for desktop related cooling and power in their datacentres.